nod88's Privacy Policy — Your Data Is Our Responsibility
This policy explains in detail how your personal information is collected, used, and protected.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the nod88 platform. By using this platform, you are considered to have accepted the terms of this Policy.
nod88 operates a safe and reliable online gaming platform for players in Bangladesh. Ensuring the protection and proper use of the personal information you provide while using our services is our highest priority.
This Policy describes what information nod88 collects, how that information is used, with whom it may be shared, and what rights you have over your information. This Policy may be updated from time to time. Any changes will be published on this page.
Continuing to use any nod88 service after this Policy takes effect means you have accepted the updated Policy. We therefore recommend checking this page regularly.
What Information We Collect
To register an account and use services on nod88, you are required to provide certain personal information. We collect the following types of information:
2.1 Information You Provide Directly
- Full name, date of birth, and contact address
- Mobile number and email address
- Document information required for identity verification (such as a national identity card)
- Payment information (bKash, Nagad, or Rocket account number)
- Account login credentials (username and password, stored in encrypted form)
2.2 Automatically Collected Information
When you visit or use the nod88 platform, certain information is recorded automatically:
- IP address and device identifier
- Browser type, operating system, and language settings
- Session duration, page visit information, and click activity
- Transaction history and gameplay activity
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information about you through identity verification services or payment providers. This information is used solely for the purpose of account verification and security.
Purpose of Data Use
nod88 uses collected information only for lawful and specific purposes. The ways we use your information include:
3.1 Account & Service Management
- To create, verify, and manage your account
- To process deposit, withdrawal, and payment transactions
- To provide bonuses, rewards, and VIP benefits
- To effectively manage customer support services
3.2 Security & Compliance
- To prevent fraud, money laundering, and other illegal activities
- To monitor suspicious activity to ensure account security
- To ensure responsible gaming — particularly to prevent access by minors
- To maintain compliance with applicable laws and regulations
3.3 Service Improvement
By analysing your gameplay preferences and usage patterns, nod88 improves the quality of its services and makes your experience more personalised. Information used for this purpose is always kept at the level of statistical analysis, and personally identifiable information is kept separate.
3.4 Communications
We may contact you to send essential service notifications (such as transaction confirmations, password changes, and bonus activations). Promotional communications may also be sent if you have given your explicit consent.
Data Sharing & Disclosure
nod88 never sells your personal information to third parties for commercial purposes. However, information may be shared on a limited basis in the circumstances described below:
4.1 Service Provider Partners
Necessary information is shared with bona fide partners for payment processing (bKash, Nagad, Rocket), identity verification, gaming software provision (such as Pragmatic Play, Evolution Gaming, Spribe), and technical infrastructure management. These partners are granted access to information only to perform specific tasks and are also bound by strict confidentiality terms.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or applicable legal obligations. In such circumstances, only the minimum amount of information legally required is provided.
4.3 Business Transfers
User information may be transferred in the event of a merger, acquisition, or asset transfer. Should such an event occur, we will notify users in advance and inform them of the new policy.
4.4 With Your Consent
For any sharing of information beyond the circumstances described above, we will obtain your explicit consent.
Cookie Policy
The nod88 website uses cookies and similar technologies. Cookies are small text files stored on your device that help us remember your preferences and improve your experience.
5.1 Types of Cookies
- Essential cookies: Indispensable for the basic functionality of the platform — such as maintaining login sessions and keeping security features active. These cookies cannot be disabled.
- Functionality cookies: Used to remember your language preferences, game settings, and similar choices.
- Analytical cookies: Help improve service quality by analysing how the platform is used.
5.2 Cookie Controls
You can control or limit the use of cookies by changing your browser settings. However, disabling essential cookies may cause some important features of the platform to not work properly.
Data Security & Protection
nod88 applies industry-standard technical and organisational measures to protect your information. The key features of our security framework are:
- SSL/TLS encryption — all data in transit is encrypted
- Payment information stored in strictly encrypted form
- Staff access to data restricted to the minimum necessary
- Regular security assessments and testing conducted
- Rapid response plan activated in the event of a data breach
- Two-Factor Authentication available
That said, no transmission of information over the internet can be guaranteed to be 100% secure. You also have a responsibility to keep your login credentials, especially your password, private and secure. If you notice any suspicious activity, we recommend notifying our support team immediately.
Data Retention Period
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected or to meet legal obligations.
7.1 Account Information
Account-related information is retained for as long as your account remains active. Even after an account is closed, information may be kept for a defined period for legal, regulatory, or dispute resolution purposes.
7.2 Transaction Records
Records of financial transactions may be retained for a longer period in accordance with legal requirements.
7.3 Data Deletion
Once the retention period has expired, your information is securely deleted or anonymised so that you can no longer be identified.
Your Rights
You have the following rights regarding your personal information, and nod88 respects these rights:
- Access: The right to know what information we hold about you and to request a copy.
- Correction: The right to request correction of any inaccuracies or incompleteness in your information.
- Deletion: The right to request deletion of your information in certain circumstances (the "right to be forgotten"), subject to legal obligations.
- Restriction of processing: The right to request that processing of your information be restricted in certain cases.
- Objection: The right to object to your information being used for direct marketing purposes.
- Data portability: The right to receive your information in a structured and readable format.
To exercise these rights, please contact our support team. We will process your request within a reasonable time.
Privacy of Minors
nod88's services are intended only for individuals aged 21 or older. We do not knowingly collect any information from persons under the age of 21. Age verification is an integral part of our registration and account verification process.
If we become aware that a minor has registered on our platform by mistake, the account is closed immediately and the associated information is deleted. If a parent or guardian believes their minor child has created an account on our platform, please contact us.
Policy Changes
nod88 may update this Privacy Policy from time to time. This Policy will also be updated when changes occur to our services, legal requirements, or business practices.
For significant changes, we will notify you by email or through an in-platform notification. Continuing to use the platform after a change means you have accepted the updated policy.
We recommend checking this page occasionally so you remain informed about the latest policy.
Contact Us
If you have any questions about this Privacy Policy, wish to make a request regarding your information, or want to raise a concern, please contact our support team through the following:
Security & Privacy Support
We endeavour to process privacy-related requests as quickly as possible. Your request will be fulfilled after your identity has been verified.